HP Sprocket Photobooth – Frequently Asked Questions (FAQs)

• Calibrates the printer in order to provide the best print quality for your specific HP Sprocket Photo Paper.
• Cleans the paper path rollers to get rid of any dust or debris during calibration, or when you need to improve printing quality.

note:

HP cannot provide warranty services for any device that is damaged due to customer misuse, such as dropping the device or water damage.

1. Select “Settings” from the main menu.
2. Click “About.”
3. Select “Serial Number.”
   The serial number can also be found on the sticker located on the bottom of your device.

• If a paper jam occurs, wait a moment to see if the printer clears the jam automatically.
  • If so, you can continue to use the device as normal.
  • If not, and it remains in error mode, open the paper door and pull out
    the paper from the printer engine. Afterward, make sure there are no obstructions.
    • If not, then you can continue to use the device as normal.
    • If yes, clear it with a Q tip or any other thing that fits into it.
  • It’s best to perform a hardware reset after a paper jam.