HP Sprocket 2-in-1s - Blinking Red Status Indicator Light

• Turn off the Sprocket, and then remove the paper cover.
• Load up to 10 sheets of Sprocket photo paper with the colored Print Quality Card (formerly Smartsheet). Make sure the colored card is on the bottom of the stack with the barcode facing down, and the photo paper with the HP logos facing down. The Sprocket uses the colored card to provide the best print quality for printing with the specific pack of Sprocket photo paper.

  note:

  Keep the colored card until you are done with all 10 sheets, and then discard it.

• Replace the paper cover, turn on the Sprocket, and then resend the print job.

• Turn off the Sprocket, and then remove the paper cover.
• Remove any loose Sprocket photo paper from the input tray, and then make sure the photo paper is in good condition. Remove any severely bent, wrinkled, or torn photo paper from the stack.

    caution:

  Do not try to remove any jammed paper from inside the paper path. This can damage the paper path rollers.

• Replace the paper cover, and then turn on the Sprocket.
  The Sprocket feeds the jammed paper through the output slot.
• Wait until the Sprocket is idle and silent, and then remove any photo paper fed through the output slot.
• Remove the paper cover, and then reload the Sprocket photo paper with the HP logos facing down.
• Replace the paper cover, and then resend the print job.

note:

ZINK® makes custom photo paper for a variety of printers, such as Polaroid, LG, and HP. To purchase genuine Sprocket photo paper, go to the HP Sprocket homepage. You can also purchase genuine Sprocket Photo Paper in the HP sprocket app and from other retailers.

• Turn off the Sprocket, and then remove the paper cover.
• Remove any loose photo paper from the input tray, and then make sure the photo paper is in good condition. Remove any severely bent, wrinkled, or torn photo paper from the stack.

    caution:

  Do not try to remove any jammed paper from inside the paper path. This can damage the paper path rollers.

• Turn on the Sprocket.
  If there is jammed photo paper, the Sprocket feeds it through the output slot.
• Wait until the Sprocket is idle and silent, and then remove any photo paper fed through the output slot.
• Reload the photo paper with the HP logos facing down. Make sure to load genuine Sprocket photo paper, or the Sprocket might not print.
• Replace the paper cover, and then resend the print job.