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HP Sprocket Select Photo Printers - Frequently Asked Questions (FAQs)

This document is for HP Sprocket Select Photo Printers and the HP sprocket app.

Read this document for answers to frequently asked questions (FAQs) about the HP Sprocket Select Photo Printer and the HP sprocket app.

Why is my printout blank?

There are several ways to make sure your battery lasts as long as possible. Use these recommendations to maximize battery life.

Change how long the printer remains on: By default, the printer is set to turn off after 5 minutes. To change when the printer automatically turns off, open the HP sprocket app on your mobile device, and then tap the Menu icon . Tap sprocket, and then tap Printer Settings. Tap Auto Off, and then select when you want the printer to turn off.
Charge the printer when you are not using it: Leave the printer plugged into a power source whenever you are not using it.

補足 :
You can use the printer while it is charging.
Charge the printer for more than 120 minutes. HP recommends you charge the printer for at least 120 minutes or until the Charge Indicator Light turns green. However, you can charge the printer for longer, which might increase battery life.
Use an external battery charger. Using an external battery charger allows you to charge the printer when the battery is low and you cannot access another power source. To purchase an external battery charger, go to HP Home & Home Office. You can also purchase external battery chargers from other retailers.