HP Sprocket Studio - Blinking or Solid Red Status Indicator Light

1. Wait while the printer attempts to clear the paper jam.
2. Remove any ejected paper from the front or back of the printer.
3. Open the paper tray cover.
   
4. Remove any loose photo paper from the paper tray, and then check for and remove any bent, wrinkled, or torn paper.
5. Hold the photo paper by its sides, and then reload it into the paper tray with the HP logos facing down.

   note:

   Loading more than a single pack of photo paper can cause paper jams and printing issues.

   
6. Close the paper tray cover.
7. On the HP sprocket app message, tap Resume to start printing.

note:

The cartridges and photo paper are sold together and cannot be purchased separately.

1. Open the cartridge door.
   
2. Press down on the blue tab, and then remove the cartridge from its slot.
3. Reinstall the cartridge into the slot until it clicks into place, and then close the cartridge door.
   
4. On the HP sprocket app message, tap OK to clear it.

1. With the power bank still connected to the printer, connect the power cord to the power bank to continue printing.
   
2. After you are done printing, disconnect the power bank from the printer.
3. Continue to charge the power bank until all four Charge Status lights are white, and then disconnect the power cord.
   
   1. Charge Status button and lights

note:

A reset does not clear any personalized settings, such as custom names or colors.