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无法连接蓝牙
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有谁知道如何联系惠普维修链轮？它根本不会连接到蓝牙。我已经尝试了所有的故障排除步骤，但仍然没有。太令人沮丧了！
I’m having the same issue. I can’t connect. I’ve done all the steps – restarting, checking location, removing other bluetooth items, and nothing is connecting.
@cmp2020
Welcome to the HP Support Community.
We shall escalate this case.
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I am an HP Employee
Hi thanks for getting back to me. I can’t even find the support options from the link you sent. I have messaged hp via Facebook too but haven’t heard back. Sprocket is still not connecting to Bluetooth and have gone through all the steps again. Sounds like it is a hardware failure as you suggested, how can I arrange for this to be resolved? Thanks
Hi @cmp2020
Welcome to the HP Support Community. I’d be happy to assist you
Due to the current global COVID-19 situation, we’re seeing an influx of customers coming in for support. We appreciate your patience.
If you have already performed the steps from the document Sprocket Does Not Connect or Print and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps! Keep me posted.
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