嗨,我知道这是一个愚蠢的问题,我想只要打印机仍在打印就无关紧要,但很高兴知道。当我从打印机上取下盖子时,没有红灯亮起,之前它已经用完了,当我打印时,灯光变暗了,这很好,但它似乎跳跃和闪烁。这是打印机的问题还是我自己的问题?
光线不平滑
I18n Error: Missing interpolation value "x" for "发布者 |@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"
I18n Error: Missing interpolation value "x" for "发布者 |@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"
嗨,我知道这是一个愚蠢的问题,我想只要打印机仍在打印就无关紧要,但很高兴知道。当我从打印机上取下盖子时,没有红灯亮起,之前它已经用完了,当我打印时,灯光变暗了,这很好,但它似乎跳跃和闪烁。这是打印机的问题还是我自己的问题?
© Copyright C&A Marketing, Inc. is the manufacturer of the HP® Sprocket®, under license from HP, Inc. HP and Sprocket trademarks are owned by HP Inc. or its affiliates. ZINK® Technology and ZINK® Trademarks are owned by ZINK Holdings LLC., used under license.
@JacobA1 Thanks for trying. This would confirm a hardware issue. I have sent you a private message with the service options for your printer.
Asmita I am an HP EmployeeCheck next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums. Let me know.
Hi yes I have tried both of these and yet neither of then have worked. Thank you anyway
Hi yes I have tried both of these and still it’s not working. But thank you anyway
@JacobA1
Asmita I am an HP EmployeeGreetings!
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there seems to be an issue with the LEDs on your Sprocket printer.
Don’t worry, I’m here to help!
Let’s try these steps -
Step 1 Update the printer’s firmware -
Make sure your mobile device is connected to the Internet and then open the HP sprocket app. If there is a firmware update available, a firmware update screen displays. Follow the on-screen prompts to complete the update. Your printer must be charged to 25% or higher before a firmware update.
Step 2 Reset the printer -
Remove the Paper Cover and press and hold the small round button near the Paper Tray until the printer turns off. The printer will automatically restart. When you complete a hardware reset, your personalized settings will not be reset (Custom Name, Personal Color, etc.).
To learn more about the Status LED Indicator Light, please refer to page# 2 of the service guide.
Hope this helps!
Let me know how that goes.
To thank us for our efforts to help you, click here to access your public post and Select – “Accept as solution” and click on the "Thumbs up".
Have a great day ahead 🙂