你好,
我刚刚将三星 Galaxy Tab 3 升级到 Android 4.4.4 操作系统,当我尝试下载 HP Sprocket 200 的应用程序时,它显示我的设备不兼容。它在惠普规格中清楚地表明它与 android 4.4 兼容,那么外面有人能告诉我发生了什么事吗?预先感谢您的任何和所有相关的回复。
Ginger
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你好,
我刚刚将三星 Galaxy Tab 3 升级到 Android 4.4.4 操作系统,当我尝试下载 HP Sprocket 200 的应用程序时,它显示我的设备不兼容。它在惠普规格中清楚地表明它与 android 4.4 兼容,那么外面有人能告诉我发生了什么事吗?预先感谢您的任何和所有相关的回复。
Ginger
© Copyright C&A Marketing, Inc. is the manufacturer of the HP® Sprocket®, under license from HP, Inc. HP and Sprocket trademarks are owned by HP Inc. or its affiliates. ZINK® Technology and ZINK® Trademarks are owned by ZINK Holdings LLC., used under license.
@ginsyn
Welcome to HP support community.
Update your mobile OS.
Make sure your device is connected to Wi-Fi.
Open Settings.
Select About Phone.
Tap Check for Updates. If an update is available, an Update button will appear. Tap it.
Install. Depending on the OS, you’ll see Install Now, Reboot and install, or Install System Software. Tap it.
Then install the HP Sprocket app again
Sandytechy20 I am an HP EmployeeHere are the steps:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.