Sprocket 无法通过蓝牙连接到我的 iPhone

I18n Error: Missing interpolation value "x" for "发布者 |@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"

我遇到了很多**问题,并且已经尝试了一切以使我的 sprocket 连接。我只用了大约两个月。当我第一次购买它时,我能够连接并打印一张图片。现在它根本不会连接到我们的任何设备。请将夏威夷瓦胡岛区域代表的联系信息发送给我,以便我讨论设备更换事宜。请帮忙



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I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| 评论"

  • @Prwdmomma, Welcome to the HP Support Community!
    Performing these steps may resolve the issue.
    Make sure the sprocket is completely charged.
    Check for any software updates on the iPhone
    Click here to know how.
    Restart your mobile device and clear cache on the sprocket

    Turn off your mobile device, and then turn it back on.

    Turn on the Sprocket.

    Remove the paper cover, and then use a narrow object, such as a pen or paperclip, to press and hold the Reset button for 3 seconds. The Sprocket resets and turns off.

    Reset the Sprocket
    Hold the power button until LED flashes rapidly then release button and press once more to power off. Then press again to power back on.
    Upgrade the Sprocket firmware

    Make sure the Sprocket is on and your mobile device is connected to the Internet.

    On your mobile device, open the HP sprocket app.

    Tap the Menu icon , and then tap sprocket.

    Tap Manage Printers, make sure your Sprocket is selected, and then tap Printer Settings.

    Look for a firmware upgrade.

    If a firmware upgrade displays, tap Get Firmware Upgrade, and then follow the on-screen prompts to complete the update.

    If a firmware upgrade option does not display, the firmware is up-to-date.

    Make sure Bluetooth is ON on the iPhone 

    Tap the Menu icon  , tap sprocket, and then tap Manage Printers.

     Tap Add New Printer, and then tap the name of your Sprocket

    Click on this Link to contact HP.
    Let me know how this goes.
    If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

    KUMAR0307 I am an HP Employee
    I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"