我的 hp 链轮有问题。我最近在大约 2 天前买了它,现在每当我尝试给它充电时,充电灯都是红色的,然后灯就熄灭了。我尝试重置它并打开它,但它不起作用。请帮忙。
Sprocket 无法充电或开机
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我的 hp 链轮有问题。我最近在大约 2 天前买了它,现在每当我尝试给它充电时,充电灯都是红色的,然后灯就熄灭了。我尝试重置它并打开它,但它不起作用。请帮忙。
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my sprocket 2-in-1 will not turn on and it doesn’t light up when charging. it won’t turn on how many times i try. please help i love this thing !
@Maya10
TEJ1602 I am an HP EmployeeThis looks like a hardware issue.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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I did plug it in for it to charge but the red light would only stay on for about 10 minutes and then it goes off and I can’t print anything.
@Maya10, Welcome to HP Support Community!
TEJ1602 I am an HP EmployeeDid you try to plug the sprocket for charging: Does it light then? Can you try to make it print when charging? Could possibly indicate something about the issue.
Keep me posted.