看到了许多其他讨论此问题的旧话题,但没有得出任何结论。
我的 Sprocket 突然开始在每张照片上打印白线/条纹。
我已经尝试了 HP 手册/指南中提到的所有步骤。用蓝色纸校准,重置打印机,但没有运气。
我猜问题是在我将固件更新到最新版本之后才出现的(1.1.8)。因为这个问题浪费了多篇 Zink 论文。
任何决定性的方向肯定会有所帮助。
有没有办法降级固件并测试这是否是根本原因?
看来只打了大约 40 张照片和 5 个月之后,里面的魔力就消失了。https://h30434.www3.hp.com/t5/sprocket/HP-Sprocket-prints-white-lines/td-p/6865021
Same problem here. Checked the solutions on this forum, which are not helpful.
Same thing happened to me and no solution. How can I fix this
@harishnambiar, Welcome to the HP Support Community!
KUMAR0307 I am an HP EmployeeThere is no option to downgrade the firmware. Make sure you have tried the steps mentioned in this document - Improving Print Quality
If you have tried resetting the sprocket using the pin hole and the issue persists, please reach out to the HP Technical Support team in your region regarding the service options for your printer.
Keep me posted for any other assistance.
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