我从未使用过这台打印机。首先没有与 iOS 配合使用的固件更新,现在当我尝试连接到 iPhone 10s Max 时,它显示不支持配对不成功的 hp sprocket。我有 iOS 12.4.1,这是最新更新。无法升级固件,因为已打印或配对。
尝试过 MacBook Air v 14.4.6,也是最新的操作系统。
链轮识别为 69:E1,但显示未连接。
打印机已充满电并开启。它已被重置。应用程序已被删除并安装,iPhone 开关机,计算机重新启动。
从 MacBook Air 可以识别链轮,但说没有连接。从蓝牙下拉菜单中可以选择惠普链轮。完成后,箭头指向将文件发送到设备,这将打开一个新窗口。我随机选择了一张照片,然后按了发送。它显示将文件发送到链轮,条形像下载内容一样移动,但不打印。电池指示灯变为红色链轮已连接到 MacBook Air,但蓝牙设置上仍显示未连接。
这真是浪费钱。我的最后一款惠普产品!!
Thank you for your offer. Of all those days out of warranty the sprocket is of, do you know how many days it has been in a box? All of them. I wrote to you when I hit it with no results whatsoever and I wrote again when it was not recognized by my iOS. Why on God’s name would I ever buy an other item from your company? Please do tell!!
Hi @almiro
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