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Sprocket 200 未出现在 iOS 和 Android 的“蓝牙设置”中
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你好，
我刚刚购买了 Sprocket 200，但它没有显示在我的蓝牙设置中。
我的 Instagram、谷歌和图库都加载了。我甚至可以看到 Facebook 登录正确，因为它显示了我的个人资料照片。
据我所知，很多人都在经历这种情况。
我们在我的 iPad 和我女朋友的华为上都试过了，但都没有成功。
我们购买该设备的目的只有一个——在我们的婚礼上使用它。非常令人沮丧
问候，
Emil
@Emil-b
Please ensure the Sprocket Firmware is up to date
Make sure the Sprocket is on and your mobile device is connected to the Internet.
On your mobile device, open the HP sprocket app.
Tap the Menu icon , and then tap sprocket.
Tap Manage Printers, make sure your Sprocket is selected, and then tap Printer Settings.
Under the Status section, locate Battery.
If the battery charge is 25% or higher, continue with these steps.
If the battery charge is 24% or lower, charge the battery for at least 30 minutes, and then continue with these steps.
In Printer Settings, look for a firmware upgrade.
If a firmware upgrade displays, tap Get Firmware Upgrade, and then follow the on-screen prompts to complete the update.
If a firmware upgrade option does not display, the firmware is up-to-date.
If the issue persists please reset the Sprocket
Make sure the printer is on.
Remove the paper cover.
Locate the Reset button.
With a paperclip or pin, press and hold the Reset button until the Charging Indicator light turns off.
The printer resets and turns off.
Replace the paper cover, and then turn on the printer.
Also ensure on your iOS and Android Devices you forget the Sprocket from Bluetooth settings and restart the devices
KrazyToadI Am An HP EmployeeTry connecting and let me know how it goes 😊
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