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和其他许多人一样，我购买了HP Sprocket是为了打印视频的静态图像，以便稍后能够扫描/观看视频。我不确定社区是如何 “提供反馈” 的，因此惠普决定删除我们许多人购买该设备的一项功能。我通过电话试过客户服务，他们说要重新安装旧版本的链轮应用程序。做不到。苹果应用商店会自动下载最新版本。
那么 hp，我们如何交换或至少恢复该功能？当初为什么要下架？另一家公司是否为这项技术申请了专利？
由于我们在产品功能上被误导了，有什么方法可以退款？
@mfker Welcome to HP Community!
The other day, minutes before I was leaving for a trip to celebrate my wedding anniversary I was notified by a kind teacher that HP Reveal was shutting down. To say I was totally bummed would be an understatement because HP Reveal has been an out of the box option for a couple of my resources and I had plans for even more!
So I am sad to announce, if you own A.N.T.H.E.M. or The Magical Lute; A Musical Quest practice incentive, please be aware that the time is limited on how much longer you can use the “AR” (HP Reveal) cards. As of 1/10/2020, the app is no longer in the app store. It is also unclear how long we will have the ability to continue using it if you already have it downloaded on your device. I did send in an email with those questions, but have not received an answer yet. This is the statement I get when opening the app
Please refer to the below link.
https://musiceducatorresources.com/2020/01/13/hp-reveal-shutting-down/
check it out – it is called ARtagy and available on the iOS app store here:
https://apps.apple.com/us/app/artagy/id1467961820?ls=1
The above link is 3rd party and is not owned by HP, I’ve posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions
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