嗨,我刚拿到 HP Sprocket。点击打印后,我无法通过应用程序连接它。它说它是通过我的蓝牙连接的。但是一旦我点击打印它说它没有连接。
我试过重置 Sprocket,重新启动手机,然后忘记了设备,但它仍然没有打印并说它已断开连接。请帮忙!
我试过重置 Sprocket,重新启动手机,然后忘记了设备,但它仍然没有打印并说它已断开连接。请帮忙!
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@Kariinna
This is a great location to get assistance! I read your post and see that you are getting connectivity issue with your HP Sprocket. I would like to help you resolve this issue.
Reset the printer again.
Locate the reset button near the charging port.
Figure : Locating the reset button
Gently insert a straight pin into the reset button access point, and then press the reset button for 3 seconds.
The printer resets and turns off.
Press and hold the power button until the Status Indicator light is solid and white.
The printer is now ready to print.
You can also refer this document for more assistance on connecting the printer.
Sandytechy20 I am an HP EmployeeLet me know if that helps.
Cheers.