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链轮打印的打印质量
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我在圣诞节收到了一个 sprocket 的礼物，我发现打印质量令人震惊，它有时会在照片上呈现粉红色，然后是蓝色。所以我可以在照片上编辑的白色文字甚至在一半的时间里都不会变成白色。我已按照 hp 网站上的所有故障排除和质量改进步骤进行操作，但质量没有任何改变。现在怎么办？
Hi @Michelle44,
Thank you for joining HP Forums.
This is a great place to get support, find answers
I understand
No worries, I’ll be glad to help you, that said, I’ll need a few more details to dissect your concern & provide an accurate solution:
Are you using genuine HP Sprocket Photo Paper?
To improve the print quality follow the below steps.
Check the printer battery level using the HP sprocket app to determine if the printer needs to be charged.
Turn on the printer.
On your mobile device, open the HP sprocket app.
Tap the Menu icon , and then tap sprocket.
Tap Printers, and then select your printer in the list.
The printer information screen displays.
Under the Status section, locate Battery.
If the battery charge is 50% or higher, continue to the next step.
If the battery charge is 49% or lower, charge the printer until the Status Indicator light turns green
Click here for further assistance.
Raj1788I am an HP EmployeeKeep me posted, how it goes!
If the information I’ve provided was helpful.
Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!
Good Luck! Have a great year;)