我的 Sprocket 不再打印照片了。

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我的 sprocket 打印机不再打印照片了。我在应用程序中进行了更新，并添加了新的相纸。打印机打印时有声音，但没有声音。蓝色的验证纸也没有。谁能给我这个问题的答案？

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I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| 评论"

@Dorine98

Welcome to the HP Support Community.

The Sprocket might have turned off or the battery might need to be charged. Use the HP sprocket app to check the battery status, and then adjust the Auto Off setting.

Press and hold the Power button to turn on the Sprocket, and then open the HP sprocket app.

Tap the Menu icon , and then tap sprocket.

Tap Manage Printers, make sure your Sprocket is selected, and then tap Printer Settings.

Under the Status section, locate Battery.

If the battery charge is 25% or higher, continue with these steps.

If the battery , charge the battery for 30 minutes, and then continue with these steps.chage is 24% or lower

Tap Auto Off to change when the Sprocket turns off, if necessary.

If the issue persists, please perform the remaining steps from this document: https://support.hp.com/in-en/product/hp-sprocket-photo-printer/12635221/document/c05937610

Let me know if this helps.

If the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!

Thanks!
Have a great day!

I am an HP Employee

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