我的第二个链轮 100 质量仍然很差

I18n Error: Missing interpolation value "x" for "发布者 |@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"

我对这个产品真的很不高兴。我在 12 月买了一张，然后打印了一些还不错的照片，但是在 6 次打印之后，它开始显示垂直线条和洋红色调。这只是在商店的保修期满时发生的，然后我在温哥华的惠普网站上寻找支持服务，我找到了它，当我去那里时，这个地方已经关闭了1年多！所以，由于没有修理我的 Sprocket 的支持，我去了我买的商店，幸运的是他们又给了我一个全新的，你猜怎么着？！洋红色，没有对比度！！是的，我尽我所能：更新了固件，使用了官方文件，但质量仍然很差。我对这件本来应该很棒的商品感到非常疲倦和沮丧，但事实并非如此。我真的很想在隧道尽头看到一盏灯，但这很难。我还能做什么？至少要打印一张漂亮的照片？

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I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| 评论"

  • Hi! @CarolCam, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
     
    I understand you have print quality issues while printing from the sprocket printer.
     
    Don’t worry I’ll try to help you out.
     
    Did you make any changes to your printer?
     
    Please share the image you are running the device to assist you better.
     
    Excellent description and a great diagnosis done. It is greatly appreciated.
     
    Please try few steps recommended below.
     
    1.    Reset the Sprocket unit by placing a push-pin or needle into the small hole on the rear of the unit.  (Reset instructions in the support doc HERE)
    2.    Plug in the Sprocket unit with the provided micro-USB cable.  Connect to either a computer USB port or USB wall charger.
    3.    Allow the Sprocket unit to charge for 10 minutes.  Note:  A call back may be required in these instances.
    4.    Power on the Sprocket unit by pressing/holding the power button for 3 seconds.
    5.    A white LED should illuminate on the rear of the unit if the power-up is successful.
    6.    Remind the customer to charge their Sprocket for an additional 60-90 minutes to enable a full battery charge.
     
    Also, try the steps recommended below.
     
    Turn on the printer. By default, the printer is set to turn off after 5 minutes. To change when the printer automatically
    turns off, open the HP Sprocket app on your mobile device. Tap , tap sprocket, and then tap Auto Off. Select when
    you want the printer to turn off.
    • Restart your mobile device. Turning off and then turning on your mobile device might clear any errors.
    • Check for an HP Sprocket app update. On your mobile device, go to the Google Play Store™ or the App Store®, and then
    search for the HP Sprocket app. Select the app from the list, and then check for an update.
    • Update the printer firmware. On your mobile device, make sure it is connected to the Internet, and then open the HP
    Sprocket app. If there is a firmware update available, a firmware update screen displays. Follow the on-screen prompts
    to complete the update.
     
    Troubleshooting and FAQs

    • Update the software on your mobile device. Check your mobile device settings to confirm you have the latest version
    of the operating system software installed. Contact your mobile phone manufacturer for more information about
    updating the operating system.
     
    If the issue still persists try updating the sprocket firmware from the sprocket app and check if it helps.
     
    Open Sprocket app go to menu—>Sprocket—→ Printers; A blue firmware update link will be present if an update is available.
     
    Refer this article to further troubleshoot HP sprocket app issues. Click Here 
     
     
    Let me know if this helps!
    Have a great day! 🙂
     
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

    A4Apollo I am an HP Employee
    I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"

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