我的 sprocket 上的打印质量非常低,因为所有颜色都已关闭,而且打印的照片比实际颜色深得多。我并不期待完美的质量,但我已经将我的照片与网上的数十条评论进行了比较,即使我打印出真正高质量的专业照片,我的照片质量也肯定较低。
我已经尝试了一切来解决这个问题,包括;
最新的固件更新,
用蓝纸替换纸张以重新校准
充满电的链轮
重置链轮
使用正版纸张
关闭嵌入式体验设置
让打印机冷却下来
并且没有使用损坏的纸张
绝对没有任何效果,如果有的话,打印质量会随着时间的推移而降低。
我真的希望有解决方案,因为如果没有,那将是巨大的金钱浪费
@ainsleyfraser23,
Thank you for posting in the Hp community again. A good day to you. I will be happy to assist here. Brilliant troubleshooting and great analysis of the issue. Kudos to you for that.
DId you try printing from multiple devices?
What is the OS associated with the printer?
Let’s try these steps:
DavidSMP I am an HP Employeeuninstall and reinstall the sprocket app and check if it works.
If it continues, then As you’ve tried all the print quality related steps, the issue could be with the printer. I will send you a private message to assist you with the next course of action. Check your forum private message box in the upper right corner next to the bell icon.
Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂