Diagnostic
There are 0 items in your cart
View all items >Sub-totalbefore tax & fees
$0.00
HP sprocket 打印粉色
I18n Error: Missing interpolation value "x" for "发布者 |@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"
我买了一个全新的 hp 链轮，使用正版纸张，确保打印机始终充满电。但是我的照片总是带有粉红色的色调，所有的，它们都是粉红色的。我总是在打印每张照片之前使用蓝卡，以确保它是干净的。该应用程序和软件是最新的。请问有人我做错了什么？？？？？？这就是照片的样子吗？如果是这样，我根本不喜欢这个产品！！！！
I have had a Sprocket for over a year and mine has always had the same issue. I joined here to see if maybe they have resolved the issue by now and unfortunately it looks like they haven’t. I’d return it if you can. Doesn’t seem to be something they can/will fix.
Hi @Engie14
Asmita I am an HP EmployeeWelcome to the HP Support Community. I’d be happy to assist you with the print quality issue.
Please try these steps - HP Sprocket Printers – Improving Print Quality
If the issue still persists, please try these steps to perform a Factory Reset -
A factory reset can only be completed when the USB charging cable is NOT connected to the printer.
1. Hold the power button for about 7 seconds total. After 3 seconds, the Status LED light will turn off to indicate the printer is shutting down; continue to hold the Power button until the LED lights start to flash.
2. Release the power button. The LEDs will continue blinking for about 6 seconds.
3. While the LEDs are blinking, press and release the power button. The device will remain off until you power on again. 4. Power on; the printer will be reset to factoring settings. After a factory reset, all settings are reset to factory defaults (Custom Name, LED color, Sleep Time, Auto-Off, etc.)
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!