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HP Sprocket 不工作
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我的 HP Sprocket 已停止工作，每当我打印出图像时，它就会变成白色。我一直在帮助页面上并完全按照它所说的去做，但它仍然无法正常工作。有人可以告诉我如何获得替代品吗？我上个月才买的，而且价格也不便宜，所以我想要一个新的。
谢谢！
My house sprocket is charged (white light) loaded with paper, and connected (Bluetooth) to my phone. The firmware was updated, but when I select a photo and select “print to sprocket” , the display that shows the photo and let’s me send does not come up. Nothing happens on either end. Please help.
You will need to contact HP support as follows: From a post by Sunshyn2005, to contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:Step 1. Open link: www.hp.com/contacthp/Step 2. Enter Product number or select to auto detectStep 3. Scroll down to “Still need help? Complete the form to select your contact options”Step 4. Scroll down and click on: HP contact options – click on Get phone number Case number and phone number appear. HP will not send you an email asking you to call them – such messages are a scam.
Bob Headrick, HP ExpertI am not an employee of HP, I am a volunteer posting here on my own time.If your problem is solved please click the “Accept as Solution” button If my answer was helpful please click the “Thumbs Up” to say “Thank You”