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无法连接到蓝牙，也无法重置。
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去年圣诞节为我的孩子买了链轮。她永远无法让它发挥作用，它只是坐在她的房间里，直到她去上大学，我找到了它。我无法在蓝牙下看到它以将其连接到应用程序。我试图通过使用大头针来重置它，但大头针没有碰到任何东西，只是继续通过。我能做些什么？有没有其他人有这个问题？
Hello, and welcome to this forum. I am the happy owner of a Sprocket plus, a great little product from HP. When you turn on your Sprocket, a message will show up on your mobile device: «Sprocket wants to communicate. Ignore or accept». If a message like this doesn’t show up, your Sprocket is most likely not connected to your mobile device. For my iPhone, I tap «Settings», tap «bluetooth»and your should find «Sprocket» connected or not connected. If it isn’t there, turn on your Sprocket. If the white light on your Sprocket blinks a couple of times and then continues with a white non-blinking light, your Sprocket should be fine. Your Sprocket should now appear among your Bluetooth devices after a few seconds. Again, the message «Sprocket wants to communicate. Ignore or accept», should pop up. Tap «Accept», and you should be airborne. If this procedure doesn’t work, I am sorry that I cannot help you further. I read from your message that you have opened your Sprocket and tried to reset it, so I assume you have checked that there is paper in your printer. I am not an employee of HP. Have a good day!
Midlife