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打印机无法连接手机
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我的 envy 7100 遇到了问题。我的 Husbands note 3 android 无法与打印机配对。打电话给客户服务，他们没有帮助。打印机会在他的蓝牙上弹出，但它说无法连接？虽然它连接到我的手机。我需要两个都连接
@handymom27 wrote:I do not believe my printer has bluetooth, just WiFi? not surePlease read this post then provide some details. What printer model? What operating system? Are you connecting the printer to a phone or a PC or Mac?
Bob Headrick, HP ExpertI am not an employee of HP, I am a volunteer posting here on my own time.If your problem is solved please click the “Accept as Solution” button If my answer was helpful please click the “Thumbs Up” to say “Thank You”
I do not believe my printer has bluetooth, just WiFi? not sure
Are you using a Sprocket? You need to connect your phone to the printer through Bluetooth, not wifi, if so. And use the HP Sprocket app.
Yes mine is WiFi but I cannot figure out how to set the settings to print to printer??? I had at first printed one picture and then I guess the settings changed themselves somehow and could not print any more. I cannot figure out how to set the phone to print, it now says ‘The printer isn’t available right now’ when it was before and I have tried all I know but cannot get the phone back to recognize the printer. They are both connected to the same WiFi. Can you help at all? I need step by step please
no I haven’t but gave up for now and will try again later today. If you have figured it out please let me know :-))