我有一台 Sprocket 200 系列打印机刚刚过保修,无法连接到我的手机(三星 S9)。我还尝试了其他 3 部手机,包括一部较旧的 iPhone,但它无法连接。我确实设法连接到旧 iPhone 足够长的时间来更新固件,但现在它无法再连接了。
我在 sprocket 应用程序上获得软件更新后无法将 og photo sprocket 连接到蓝牙
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Hi @N33d-h3lp
Asmita I am an HP EmployeeWelcome to the HP Support Community. I’d be happy to assist you with the connectivity issue.
This Sprocket does not support multiple Bluetooth connections. You need to forget the printer on all devices and then pair.
As you have already tried updating the app, please uninstall and reinstall the app using latest update.
You may also refer to this document - HP Sprocket Printers – Sprocket Does Not Connect or Print
Hope this helps! Keep me posted.
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