我将 10 张图片包放入带有蓝卡的打印机中,打印了 3 张图片就好了。几个星期后,我尝试从仍在打印机中的同一个旧包装再次打印,但它显示“请装入纸张”。不幸的是我当时没有意识到我必须保留蓝卡并将其扔掉,还有没有办法从剩余的7张中打印出没有蓝卡?
如果我没有蓝卡,我还能从 HP Spocket 打印吗
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@nekohearts77
Raj1788I am an HP EmployeeAppreciate all your time and efforts.
If you have tried resetting the Sprocket and if the issue persists, I would personally suggest you contact our HP phone support for one on one interaction.
Please use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp
Step 2. Sign in / sign in as a guest
Step 3. Enter the product number or select to auto detect
Step 4. Scroll down to “Still need help? Complete the form to select your contact options”
Step 5. Scroll down and click: HP contact options – click on Get phone number and phone number appear.
Keep me posted on further assistance. Hope that helps!
Have a great day ahead!
I’ve restarted it twice and it still says “out of paper” both times. Would i have to buy a new pack to just use the alignment card 😕
@nekohearts77
Raj1788I am an HP EmployeeWhen you put a new set of paper into the sprocket you have to use the blue card to complete the alignment.
Once the alignment is done you can print without the blue card( Alignment card)
Use this link: https://support.hp.com/us-en/product/hp-sprocket-photo-printer/12635221/document/c05241268 for your reference.
If you are unable to print, try resetting the HP Sprocket.
Keep me posted, how it goes!
If the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!
Have a great day!
Cheers:)