惠普支持的所有步骤都没有奏效,在线代理也不知道如何操作。我将打开打印机,屏幕上会出现 “允许” 或 “忽略” 我的打印机想要使用该应用程序打印的消息。但是,当我进入该应用程序时,它不会显示为打印机选项。
我不知道该怎么做?
图片上有蓝调
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惠普支持的所有步骤都没有奏效,在线代理也不知道如何操作。我将打开打印机,屏幕上会出现 “允许” 或 “忽略” 我的打印机想要使用该应用程序打印的消息。但是,当我进入该应用程序时,它不会显示为打印机选项。
我不知道该怎么做?
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@Molly30, Welcome to HP Support Community!
TEJ1602 I am an HP EmployeeIf you have already performed the steps from the document HP Sprocket Printers – Improving Print Quality and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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