使用我的 spocket 几个星期后，它停止打印它通过蓝牙连接我的 iPhone

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我尝试从 iPhone 上的 spocket 应用程序打印，它显示正在发送到 spocket 打印机。.没有其他任何事情发生，没有打印在 spocket 上。我几周前开始使用它，它打印得很好。但是这周，它不再打印了？

提前感谢您提供任何解决此问题的解决方案。

谢谢快乐的新耶

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I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| 评论"

@Tasman212

Thanks for reaching out to us on HP Support Forums.

I understand that you’re unable to print using the HP Sprocket app from your iPhone. I’ll be glad to assist you with this case.

Did any updates happen for the iOS recently?
Did any other changes take place?

Meanwhile, I did some research and suggest you to perform the following steps to isolate and fix this issue:

Update your Sprocket iOS app to version 2.03.1 or later
Charge your sprocket battery to at least 50%
Power off your sprocket printer
In the iPhone Bluetooth menu (Settings → Bluetooth), tap the ‘i’ button next to the “sprocket” device, then tap “Forget This Device”
Restart your iPhone by pressing/holding the power button for 3 seconds, then sliding to power off.
Power on your sprocket printer
Discover and pair your sprocket printer by tapping on the “sprocket” device when it appears in the iPhone Bluetooth menu (Settings → Bluetooth).
Open the sprocket mobile app, where you’ll be automatically prompted for the firmware upgrade.

I sincerely hope this fixes the issue. Please let me know how this goes. All the best!

Happy New Year! 🙂

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