Basılı fotoğrafın kenarında beyaz çizgiler

Pinkat tarafından tarihinde yayınlandı

Aşağıdakileri zaten denediniz:

 

1. Orijinal HP çinko kağıdı kullanın (yeni paket)

2. Yazıcıyı şarj edin (%100'de)

3. Yazıcı ürün yazılımını yükseltin (şu anda 1.1.8'de, son güncelleme 4 Kasım 2019, Android 9 kullanarak)

4. Çıkış silindirlerini temizleyin (en az 10 kez kalibre etmek için yeni paketteki mavi kağıdı kullanın)

 

Ama beyaz çizgi hala orada.

 

Bunun için çok fazla paket boşa gitti ve bu gerçekten sinir bozucu.

 

 

 

20191105_222004.jpg

 

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7 yorum

  • @Pinkat
     
    Reset the printer using the below steps.
     

    Make sure the printer is on.

    Remove the paper cover.

    Locate the Reset button.

    With a paperclip or pin, press and hold the Reset button until the Charging Indicator light turns off.
    The printer resets and turns off.

    Replace the paper cover, and then turn on the printer.

    Keep me posted, how it goes!
    If the information provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!
    Have a great day!
    Cheers:)

    Raj1788I am an HP Employee 
    üzerinde Raj1788

  • My warranty’s over so I didn’t bother contacting the service center… But if yours is still under warranty I guess it’s worth contacting them to try! 

    üzerinde Pinkat

  • @ary3
    Thanks for joining HP Community!
     
    Could you please help me with the exact model name or the product number of the printer?
    What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 
     
    Keep me posted.
     
    Have a great day!
    Cheers:)

    Raj1788I am an HP Employee 
    üzerinde Raj1788

  • Hi, I have been having the same issues with my printer. Did contacting the service centre solve this? Wondering if I should do the same. Would love to know, thanks 

    üzerinde ary3

  • @Pinkat
     
    I apologize for the confusion. Since it’s a Sprocket you do not have the option for Photocopy
     
    Since you have already performed all the required troubleshooting, you can contact HP Support for Service Options or replacement
     
    Thank you

    KrazyToadI Am An HP Employee
    üzerinde KrazyToad

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