Sprocket şarj olmuyor veya açılmıyor

@SunnyRae
Thank you for posting on HP Forums,
Flower_Bud is at your service.
 
As I understand, your sprocket printer would not power on, 
No worries, as I’ll be glad to help you, that said, I’ll need a few more details to dissect your concern & provide an accurate solution:
When was the last time it worked fine?
Were there any hardware/software changes made?
 
Let’s try these steps to resolve the issue: 

Turn on the printer.

Locate the reset button near the charging port.
Figure: Locating the reset button

Gently insert the straight pin into the reset button access point, and then press the reset button for 3 seconds.
The printer resets and turns off.

Turn on the printer.

If the issue persists, I would suggest you contact our phone support: 
1) Click on this link – https://hp.care/2moMFSc
2) Click on “Continue as guest”.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on “Show Options”.
Fill the web-form. A case number and phone number will now populate for you.