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Hi @Mabs01,
 
Welcome to the HP Forums!
 
I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.
 
I reviewed your post and I understand that you are having print quality issues.
 
I’d love to help!
 
I recommend you reset the printer and check. Follow the steps in the below article to reset the printer.
 
http://hp.care/2o30upU
 
If the issue persists, I recommend you contact HP phone support.
 
Here is how you can get in touch with the phone support.
 
Open link: www.hp.com/contacthp/
Enter Product number or select to auto detects
Scroll down to “Still need help? Complete the form to select your contact options”
Scroll down and click on HP contact options – click on Get phone number.
 
Let me know how it goes and you have a good day ahead.
 
To simply say thanks, please click the “Thumbs Up” button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.
 
Take care!
 
Cheers!