Düşük Fotoğraf Kalitesi

Cateatscake tarafından tarihinde yayınlandı

Diğer birkaç konuyu kontrol ettim ve tüm önerileri denedim

Zincir dişlim tamamen şarj oldu
Uzun süre kullanılmadı yani baskılar arasında bolca zaman verdim.
Mavi HP SmartPrint kağıdını birkaç kez çalıştırdım
Resmi HP zink kağıdını kullanıyorum
En son üretici yazılımı uygulandı ve mevcut güncelleme yok
Fotoğraflar oldukça yüksek çözünürlüklü

Bununla birlikte, fotoğraflar kırmızımsı bir tonla yazdırılıyor, beyaza mavi, yeşil/sarı/turuncu tonlar veriliyor, tümü genellikle aynı renk olarak yazdırılıyor.

Baskı kalitesini artırmak için ne yapabilirim?
Yoksa bu noktada ürünü iade etmem daha mı iyi olur?

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18 yorum

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    üzerinde WilliamImafe

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    üzerinde DavidHaise

  • Hello, @Cateatscake  – Hope you are well 🙂

    Thanks for reaching out on HP Support Forums. I’d like to be of your assistance!

    I understand that you are having print quality issues with your HP Sprocket. I will certainly do my best to find you a solution!
     
    It seems that you have already tried all the specified steps to fix the issue. I’d further suggest you reset your Sprocket. On the printer, locate the reset button near the charging port, insert a straight pin into the reset button access point, and then press the reset button for 3 seconds to reset the printer.
    Once done, reconnect the printer via Bluetooth and then try to print.
     
    If the issue still persists, go to http://hp.care/2ilvn9u and perform the steps mentioned under “What can I do to improve print quality?”. Also, try to use the Sprocket on a different device and check if that helps.
     
    If you are still facing the same issue, please contact the HP phone support for service options. 
     
    HP Technical Support can be reached by clicking on the following link: www.hp.com/contacthp/
    (1) Once the support page opens please select the country in which you’re located. Next, enter your HP model number on the right.
    (2) Next, choose the ‘Contact Support’ tab at the top and scroll down to the bottom of the ‘HP Support- Contact’ page to fill out the form provided with your contact information.
    (3) Once completed click the ‘Show Options’ icon on the bottom right.
    (4) Lastly, scroll down to the bottom of the page and select ‘Get phone number.’ A case number and phone number will now populate for you.
     
     
    Please let me know if this resolves the issue, or if you require further assistance.
    Good luck 🙂

    Please click “Accepted as Solution” on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the “Thumbs Up Icon” below!

    Please click “Accepted as Solution” on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the “Thumbs Up Icon” below!DVortex I am not an HP Employee

    üzerinde Dvortex

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