Geçenlerde odamı temizledikten sonra zincir dişlimi yeniden keşfettim. İlk başta ne denediysem hiç açılmadı.şarj etmeye çalıştıktan ve birkaç gün oturmasına izin verdikten sonra açıldı ve normal şekilde çalıştı. Birkaç gün kullandıktan sonra yazıcının ışığı rastgele kırmızıya döndü ve kapandı. Kamerayı birkaç dakika bekletip tekrar şarj ettiğimde tekrar açılıyor, ancak birkaç saniye sonra kırmızı ışıkla kapanıyor ve çalışmayı durduruyor. Elimden gelen her şeyi denedim ve destek için minnettar olurum.
2'si 1 arada zincir dişlim, açtığımda kapanmaya devam ediyor.
aubree_shelton tarafından tarihinde yayınlandı
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I recommend you to contact the HP Support Team regarding this.
Link: www.hp.com/contacthp/
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I am an HP Employee
Its not charging, however I’m leaving it plugged in , the red light on but no charge, I think its a hardware issue
@MrSabha
Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/in-en/product/hp-sprocket-2-in-1/17261493/document/c05703490
Let me know if this helps.
If the information I’ve provided was helpful, give us some reinforcement by clicking the “Accept as solution” button, that’ll help us and others see that we’ve got the answers!
Thanks!
Have a great day!
I am an HP Employee
My 2in 1 sprocket is just new and its its of battery, when ever I’m plugging it in its switching on and off in 2seconds, And its its not charging even after hours although its new and never used, I need solution please
@aubree_shelton
Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/in-en/product/hp-sprocket-2-in-1/17261493/document/c05938618 and https://support.hp.com/in-en/product/hp-sprocket-2-in-1/17261493/document/c05703490
Let me know if this helps.
If the information I’ve provided was helpful, give us some reinforcement by clicking the “Accept as solution” button, that’ll help us and others see that we’ve got the answers!
Thanks!
Have a great day!
I am an HP Employee