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HP Sprocket 200 cihazım bluetooth kullanan iOS aygıtlarımdan hiçbirine bağlanmayacak
kamibarger1 tarafından tarihinde yayınlandı
HP Sprocket ile çok fazla sorun yaşadım ve açık ve şarjlı Sprocket'imi her bağlamaya çalıştığımda, IPhone'umda ve IPad'imde hiçbir zincir dişlisinin bulunmaması çok sinir bozucu. Taşınabilir yazıcı fikrini seviyorum ama bir sürü kusur var ve kullanımı zor. Lütfen yardım et
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@kamibarger1 A warm welcome to HP Community!Removing the HP Sprocket entry from the Bluetooth paired devices and adding a new printer using HP Sprocket app may resolve the issue. Let’s try these steps:Please ensure that iOS is up to date with its software, if you are unsure, you may use the steps available here to update iOS. 1.) On your iOS devices, open Settings.2.) Touch Bluetooth, below My devices, tap on the little “i” icon on the HP Sprocket device..3.) Select Forget this Device, confirm by touching Forget Device.4.) Turn off IOS devices5.) Reset HP Sprocket, refer to step 4 from this document.6.) Turn on iOS devices.7.) Open the HP sprocket app.8.) Tap the Menu icon , tap sprocket, and then tap Manage Printers.9.) Tap Add New Printer, and then tap the name of your SprocketIf issue persists, try upgrading sprocket firmware, refer to step 5 from this document.Let me know how it goes! If the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!
Have a great day!
Senan6806 I am an HP Employee