Kağıt sıkışması olmadığında kağıt sıkışması olduğunu belirten mesaj. Daha sonra Ox6100004a

PatD3 tarafından tarihinde yayınlandı

Bir belgeyi kopyalamaya çalışırken kağıt olmadığına dair mesaj aldı. Kağıt yeniden konumlandırıldı ve alınan mesaj bir kağıt sıkışması. Var olmayan kağıt sıkışması kontrol edildi ve yeniden denendi. Yazıcıyı kapatın, bekleyin, tekrar açın mesajı. Yukarıdaki kağıt yok mesajı vs.'nin tekrarı. Son olarak "Ox6100004a Yazıcı veya mürekkep sisteminde bir sorun var. Yazıcıyı Kapatın ve Açın. Bu mesajı almaya devam ederseniz HP ile iletişime geçin."

Yakın zamanda herhangi bir yazılım veya sürücü değişikliği yapılmamıştır. İnternet bağlantım kablosuz.

後LED充電指示燈：紅色：低電量，閃爍紅色：正在充電，綠色：已完成充電，琥珀色：中度充電；前狀態LED：保留：紅色-無紙/卡紙/封面打開，默認值：白色-開機/空閒第一次使用時，打開應用程序並設置首選項，用戶可以選擇6種個人自定義顏色-開機/關機/休眠/ boşta / yazdırma /其他錯誤

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2 yorum

  • I got the same problem and no solution for now. I want to add more info on this issue.
    We got HP InkTank 415 in the office. It is conected by USB cable to the recption computer, and by wifi on other two laptops.
    The problem only occur in the wifi connected computers. Never in the cable conected one.
    If you try to print from the laptop, the jam message apear on screen, but not in the printer.
    You can print from desktop computer easy, and there is not problem.
    When I get this error from laptop, I run windows printer problem solver, no proble is found, but printer start to print all jobs as normal.

    üzerinde JORGE DOMINGUEZ

  • @PatD3
    Thank you for joining the HP Support Community
     
    I suggest you do a Hard Reset
     
    (1) Turn the printer on, if it is not already on.
    (2) Wait until the printer is idle and silent before you continue.
    (3) With the printer turned on, disconnect the power cord from the rear of the printer.
    (4) Unplug the power cord from the wall outlet.
    (5) Wait at least 60 seconds.
    (6) Plug the power cord back into the wall outlet.
    NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
    (7) Reconnect the power cord to the rear of the printer.
    (8) Turn on the printer, if it does not automatically turn on.
     
    The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
    Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

    Then follow the below steps that could resolve the issue.
     
     
    Step 1: Remove and then reinstall the cartridges
     
    Follow these steps to remove and then reinstall the cartridges.

    Press the Power button to turn on the printer, if it is not already on.

    Place your fingers into the slot on the left side of the printer, and then gently lift up to open the cartridge access door. The carriage moves to the cartridge access area. Wait several seconds until the carriage is idle and silent before you continue.
    Figure : Place your fingers in the slot on the left side of the printer

    Press the tab inward on the front of the old cartridge to release it, and then pull up on the cartridge to remove it from the slot.
    Figure : Remove the cartridge from its slot

    Turn the cartridge so that the cartridge contacts face downward, and then match the label color with the color dot on the carriage.

    Slide the cartridge into its slot, and then gently press the cartridge down until it clicks into place.
    Figure : Install the cartridge

    Repeat these steps to remove and reinsert the other cartridges.

    Close the cartridge access door. The printer automatically aligns the cartridges.
    Figure : Close the cartridge access door

    Step 2: Update the firmware for the printer using this link: https://support.hp.com/us-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/docum…
     
    Restart the printer.
     
    Step 3: Print a Printer Status Report
     
    Print a Printer Status Report to make sure that the hardware functions correctly.
    How to print a Printer Status Report
    Follow these steps to print a Printer Status Report.

    Load plain white paper into the tray.

    On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.

    Swipe the display to scroll to Reports, and then touch Reports.

    Touch Printer Status Report. The printer prints the report.

    Keep me posted, how it goes!
    If the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!
    Have a great day!
    Cheers:)

    Raj1788I am an HP Employee 
    üzerinde Raj1788

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