Bluetooth'a bağlı olmasına rağmen uygulamaya bağlanmıyor

Molly36 tarafından tarihinde yayınlandı




zincir dişlim bluetooth'a bağlı ama yine de uygulamaya bağlanmıyor. her şeyi denedim


cihazı listede buluyor ancak daha sonra "ayarla ilgili sorun" diyor


Daha eski gönderi Daha Yeni Gönderi

1 yorum

  • @Molly36, Welcome to HP Support Community!
    Check if the sprocket is paired in the Bluetooth settings
    Update the Sprocket app to the latest version.
    If the issue persists, you can initiate a factory reset by using the steps below. A factory reset can only be completed when the USB charging cable is NOT connected to the printer.
    1. Hold the power button for about 7 seconds in total. After 3 seconds, the Status LED light will turn off to indicate the printer is shutting down; continue to hold the Power button until the LED lights start to flash.
    2. Release the power button. The LEDs will continue blinking for about 6 seconds.
    3. While the LEDs are blinking, press and release the power button. The device will remain off until you power on again. 4. Power on; the printer will be reset to factoring settings. After a factory reset, all settings are reset to factory defaults (Custom Name, LED color, Sleep Time, Auto-Off, etc.)
    Hope this helps! Keep me posted. 
    Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

    TEJ1602 I am an HP Employee
    üzerinde TEJ1602

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