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Dişlimi Bluetooth üzerinden bulamıyorum
Alejjagarciaa tarafından tarihinde yayınlandı
Dün bazı resimler basıyordum ve bugün açtım ama yazıcıyı bulamıyorum. Sıfırlama seçeneklerini ve her şeyi denedim ama hiçbir şey çalışmıyor. Gerçekten yardıma ihtiyacım var çünkü dün aldım-
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@Alejjagarciaa A warm welcome to HP Support Community!Removing the HP Sprocket entry from the Bluetooth paired devices and adding a new printer using HP Sprocket app may resolve the issue. Let’s try these steps:Please ensure that iOS is up to date with its software, if you are unsure, you may use the steps available here to update iOS. 1.) On your iPhone, open Settings.2.) Touch Bluetooth, below My devices, tap on the little “i” icon on the HP Sprocket device..3.) Select Forget this Device, confirm by touching Forget Device.4.) Turn off iPhone5.) Reset HP Sprocket, refer to step 4 from this document.6.) Turn on iPhone.7.) Open the HP sprocket app.8.) Tap the Menu icon , tap sprocket, and then tap Manage Printers.9.) Tap Add New Printer, and then tap the name of your SprocketIf issue persists, try upgrading sprocket firmware, refer to step 5 from this document. If the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!
Have a great day!
Senan6806 I am an HP Employee