İletişim HP

Tuvlev tarafından tarihinde yayınlandı

Yalnızca boş sayfalar yazdıran bir HP sprocket plus'ım var. Yazıcı, yazıcıdan bir sayfa besliyor, ancak sayfa boş (beyaz) çıkıyor. Bunun nasıl çözüleceğine veya çözülebilir olup olmadığına dair herhangi bir ipucu


Daha eski gönderi Daha Yeni Gönderi

1 yorum

  • @Tuvlev
     
    Welcome to the HP support community.
     
    Upgrade the Sprocket firmware

    Make sure the Sprocket is on and your mobile device is connected to the Internet.

    On your mobile device, open the HP sprocket app.

    Tap the Menu icon , and then tap sprocket.

    Tap Manage Printers, make sure your Sprocket is selected, and then tap Printer Settings.

    Under the Status section, locate Battery.

    If the battery charge is 25% or higher, continue with these steps.

    If the battery charge is 24% or lower, charge the battery for at least 30 minutes, and then continue with these steps.

    In Printer Settings, look for a firmware upgrade.

    If a firmware upgrade displays, tap Get Firmware Upgrade, and then follow the on-screen prompts to complete the update.

    If a firmware upgrade option does not display, the firmware is up-to-date

    You can refer this HP document for more assistance:- Click here
     
    I hope that helps.
    To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
    Cheers.

    Sandytechy20 I am an HP Employee
    üzerinde sandytechy20

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