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Yepyeni zincir dişlisi hiç açılmıyor
Sparky536 tarafından tarihinde yayınlandı
Son 5 saattir yeni bir zincir dişlisi taktım ama hala açılmıyor, taktığımda kırmızı ışık yaklaşık 1 dakika yanıyor ve sonra sönüyor
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Hi, my brand new sprocket 200 has been on charge with a flashing red light for nearly three hours and will not turn on.
Tried the following:
Waiting 90mins to charge, pressing on button, reset button, leaving off charge and trying all again.
There has not been a green or white light at any point.
I’m incredibly disappointed in this product.
Please advise whether I need to return for a refund.
Thanks
@Sparky536, Welcome to the HP Support Community!
To assist you better, what model HP Sprocket are you using?
Refer to this document to know how to find the Product Name or Product Number.
Try Resetting the Printer and check if it works
Turn on the printer.
Locate the reset button near the charging port.
Figure : Locating the reset button
Gently insert the straight pin into the reset button access point, and then press the reset button for 3 seconds.
The printer resets and turns off.
Turn on the printer.
Let me know how this goes.
KUMAR0307 I am an HP EmployeeIf you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!