iPhone'umdaki spocket uygulamasından yazdırmaya çalışıyorum, spocket yazıcıya gönderiliyor.. Başka hiçbir şey olmuyor, cepte çıktı yok. Birkaç hafta önce kullanmaya başladım, iyi yazdırıyordu ama bu hafta artık yazdırmıyor mu?
Bu sorunu çözmek için herhangi bir çözüm için şimdiden teşekkür ederiz.
teşekkürler mutlu Yeni Yesr
@Tasman212
Thanks for reaching out to us on HP Support Forums.
I understand that you’re unable to print using the HP Sprocket app from your iPhone. I’ll be glad to assist you with this case.
Did any updates happen for the iOS recently?
Did any other changes take place?
Meanwhile, I did some research and suggest you to perform the following steps to isolate and fix this issue:
Update your Sprocket iOS app to version 2.03.1 or later
Charge your sprocket battery to at least 50%
Power off your sprocket printer
In the iPhone Bluetooth menu (Settings → Bluetooth), tap the ‘i’ button next to the “sprocket” device, then tap “Forget This Device”
Restart your iPhone by pressing/holding the power button for 3 seconds, then sliding to power off.
Power on your sprocket printer
Discover and pair your sprocket printer by tapping on the “sprocket” device when it appears in the iPhone Bluetooth menu (Settings → Bluetooth).
Open the sprocket mobile app, where you’ll be automatically prompted for the firmware upgrade.
I sincerely hope this fixes the issue. Please let me know how this goes. All the best!
Happy New Year! 🙂