カートリッジを交換しようとしてもリリースされない

I18n Error: Missing interpolation value "x" for "投稿者 |@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"

私の最初の写真を印刷しようとすると、Sprocket Studioにカートリッジを挿入する方法についてのビデオを見ました。エラーメッセージが引き続き表示されますカートリッジを交換して写真をもう一度印刷してください。プリンタに付属のカートリッジを取り外したところ、フィルムが詰まって破れたようです。次のカートリッジを追加しましたが、まったく同じメッセージが表示され、カートリッジが詰まっているように感じられます。破れた場合に備えて、強制的に取り外したくありません。


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I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| コメント"

  • I have the same problem.  Everything printed well.  I bought a new set of paper and film cartridge.  Printed fine. I come back some time later to print something and I get errors.  I try to remove the cartridge, and it’s stuck.  I end up forcing it out, ruining the cartridge. When I try to insert the second cartridge, it gets to a point where it starts to get stuck again.  I put a light into the unit and can see the roller touching the head bar near the end (which explains why it gets stuck). This is a very weird hardware problem that apparently affects a number of people.  And it appears to happen out of nowhere.

    I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"
  • @Kayls71
     
    I understand your concern. Kindly contact the HP Support team for service options.
     
    Keep me posted for any other assistance.
     
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
    Have a great day! 

    KUMAR0307 I am an HP Employee
    I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"
  • Hi Kumar, Thanks tried that again and it still damage the film on the cartridge so now that is 2 cartridges ruined and no photos printed.  I am very reluctant to try the 3rd cartridge. It’s just very disappointing on a brand new machine.

    I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"
  • Hi @Kayls71
    Welcome to the HP Support Community. I’d be happy to assist you.

    Open the cartridge door.

    Press down on the blue tab, and then remove the cartridge from its slot.

    Reinstall the cartridge into the slot until it clicks into place, and then close the cartridge door.

    On the HP sprocket app message, tap OK to clear it.

     
    To know how to setup the sprocket, kindly refer to this document. For more info on troubleshooting issues on the sprocket, click here.
     
    If the issue persists, I’m afraid this is a hardware issue. Please reach out to the HP Support in your region regarding the service options for your printer. 
     
    Keep me posted for any other assistance.
     
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
    Have a great day! 

    KUMAR0307 I am an HP Employee
    I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"

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