スプロケットはアプリからは印刷されませんが、写真からは印刷されます

I18n Error: Missing interpolation value "x" for "投稿者 |@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"

スプロケットアプリから印刷できないという奇妙な問題があります。スプロケットが壊れていると思ったのですが、IOSの写真から印刷できるので試してみたところ、綺麗に印刷されましたが、アプリ自体に印刷してもらえませんでした。なぜこれになるのか、何か考えはありますか?


古い投稿 新しい投稿

I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| コメント"

  • @nyetears
     
    Sure, let me know the outcome.
     
    Keep me posted.

    KUMAR0307 I am an HP Employee
    I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"
  • it is a brand new phone so was just installed but I will try and see if that helps

    I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"
  • @nyetears
     
    Have you tried re-installing the app?
    Download and install the HP sprocket app on your mobile device.

    Download and install the HP sprocket app from the HP Sprocket (in English) homepage.

    Turn on the Sprocket.

    On your mobile device, open the Bluetooth settings menu, and then make sure Bluetooth is enabled.

    Open the HP sprocket app, select a startup option, and then continue to the next step.

    Keep me posted for further assistance.

    KUMAR0307 I am an HP Employee
    I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"
  • My ios is up to date. there is no way to update the sprocket firmware because as stated in my first comment the app does not work. Printer settings are greyed out. I can print fine from photos but I can not use the app

    I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"
  • @nyetears, Welcome to the HP Support Community!
     
    Let us try these steps to resolve this issue:
     
    Upgrade the Sprocket firmware
    HP regularly releases firmware updates. Upgrading the Sprocket firmware might resolve the issue.

    Make sure the Sprocket is on and your mobile device is connected to the Internet.

    On your mobile device, open the HP sprocket app.

    Tap the Menu icon , and then tap sprocket.

    Tap Manage Printers, make sure your Sprocket is selected, and then tap Printer Settings.

    Look for a firmware upgrade.

    If a firmware upgrade displays, tap Get Firmware Upgrade, and then follow the on-screen prompts to complete the update.

    If a firmware upgrade option does not display, the firmware is up-to-date.

    If the issue persists, continue to the next step.
     
    Check for any updates available for the iOS device.
     
    Try printing from the Sprocket app.
     
    Let me know how this goes.
     
    If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

    KUMAR0307 I am an HP Employee
    I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"

コメントを残す