IOS 11.2を修正することの興奮に感謝しますが、それでもiPhone 6sでは修正されていません。接続を表示して新しいファームウェアをダウンロードした後、スプロケットは何度もリセットされてもBluetooth経由でも接続できなくなります。
それで、誰かが私のスポケットを送り返すか、払い戻しを受けるか、誰かにファームウェアを更新してもらうための電話番号または場所を教えてくれますか?お願いします。
I18n Error: Missing interpolation value "x" for "投稿者 |@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"
IOS 11.2を修正することの興奮に感謝しますが、それでもiPhone 6sでは修正されていません。接続を表示して新しいファームウェアをダウンロードした後、スプロケットは何度もリセットされてもBluetooth経由でも接続できなくなります。
それで、誰かが私のスポケットを送り返すか、払い戻しを受けるか、誰かにファームウェアを更新してもらうための電話番号または場所を教えてくれますか?お願いします。
© Copyright C&A Marketing, Inc. is the manufacturer of the HP® Sprocket®, under license from HP, Inc. HP and Sprocket trademarks are owned by HP Inc. or its affiliates. ZINK® Technology and ZINK® Trademarks are owned by ZINK Holdings LLC., used under license.
@GJ63,
Welcome to the HP Forums!
Thank you for posting your query on this forum, it’s a great place to find answers.
I reviewed your post and I understand that you are facing issues with your sprocket printer.
Don’t worry, I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
What is the exact issue you are facing?
Have you performed any troubleshooting steps before posting?
Meanwhile, I recommend you follow the below steps and check if it helps.
Turn on the printer.
Locate the Reset button near the charging port.
Gently insert the straight pin into the reset button access point, and then press the Reset button for 3 seconds.
The printer resets and turns off.
Turn on the printer.
Follow the below steps to update the printer firmware.
The_Fossette I am an HP EmployeeMake sure your mobile device is connected to the Internet and then open the HPSprocket app. If there is a firmware update available, a firmware update screen displays. Follow the on-screen prompts to complete the update. Your printer must be charged to 50% or higher before a firmware update.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!