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スプロケットプリントの印刷品質
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私はクリスマスにスプロケットをプレゼントされましたが、印刷品質が衝撃的であることがわかりました。写真の上にピンクの色合いがあり、他の人には青い色合いがあります。そのため、写真に編集できる白い文字は、半分の時間で白くなりません。私はhpのWebサイトですべてのトラブルシューティングと品質改善の手順を実行しましたが、品質に変更はありません。今何？
Hi @Michelle44,
Thank you for joining HP Forums.
This is a great place to get support, find answers
I understand
No worries, I’ll be glad to help you, that said, I’ll need a few more details to dissect your concern & provide an accurate solution:
Are you using genuine HP Sprocket Photo Paper?
To improve the print quality follow the below steps.
Check the printer battery level using the HP sprocket app to determine if the printer needs to be charged.
Turn on the printer.
On your mobile device, open the HP sprocket app.
Tap the Menu icon , and then tap sprocket.
Tap Printers, and then select your printer in the list.
The printer information screen displays.
Under the Status section, locate Battery.
If the battery charge is 50% or higher, continue to the next step.
If the battery charge is 49% or lower, charge the printer until the Status Indicator light turns green
Click here for further assistance.
Raj1788I am an HP EmployeeKeep me posted, how it goes!
If the information I’ve provided was helpful.
Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!
Good Luck! Have a great year;)