HPsprocket2in1を充電しません。（2つのデバイス!!）

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HPsprocket2-in-1を約4か月前に入手しました。

完全に充電された状態で30枚をキャプチャ/印刷すると、バッテリーが放電しました。

この時に問題が始まりました。

Sprocket 2-in-1は、バッテリー残量が少ない状態では充電できません。（別のカメラも同じステータスです）。

リセットしてみたがうまくいきませんでした

I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| コメント"

Thanks for your reply but I can’t try your advice. because the battery of the sprocket 2in1 is completely discharged.(I think the LED was on while trying to charging…) and…1. Make sure the Sprocket is charged 50% or more. <== this is your reply. My problem is that the sprocket is not charging… Is it possible to do A/S in korea?

I18n Error: Missing interpolation value "x" for "|@plgn|{{ x }} |plgn@| on |@plgn|{{ x }} |plgn@|"
Hi.Upgrade the Sprocket firmware using the HP sprocket app. HP regularly releases firmware updates.Make sure the Sprocket is charged 50% or more.Make sure the Sprocket is on and your mobile device is connected to the Internet.On your mobile device, open the HP sprocket app.Tap the Menu icon , and then tap sprocket.Tap Printers, and then tap your sprocket in the list.The Sprocket information screen displays.Look for a firmware upgrade.If a firmware upgrade displays, tap Get Firmware Upgrade, and then follow the on-screen prompts to complete the update.If a firmware upgrade option does not display, the Sprocket firmware is up-to-date.Reference and more info: https://support.hp.com/us-en/product/hp-sprocket-2-in-1/17261493/document/c05703490

I am a computer systems engineer and a Mexican volunteer at the forum.

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