グーグルプレイ経由でスプロケットをダウンロードできません

Are there any error messages?  Can you access the internet from your phone? I just deleted the Sprocket app on my S8 and downloaded the new version from the Play Store without any issues.

Bob Headrick,  HP ExpertI am not an employee of HP, I am a volunteer posting here on my own time.If your problem is solved please click the “Accept as Solution” button If my answer was helpful please click the “Thumbs Up” to say “Thank You”