Righe bianche che appaiono sulle foto stampate da HP Sprocket

Inserito da Jen1103 su

Salve, la mia stampante per pignoni HP è stata completamente caricata, è stato installato l'ultimo firmware. Ho provato a resettare anche il pignone, inutile. Tuttavia, ho provato a stampare più volte con lo stesso risultato osservato. Foto allegate. Si prega di fornire una soluzione per questo problema.

 

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4 commenti

  • We’re you able to resolve the issue? My printer hasn’t changed despite trying recommendations.

    Dana18 su

  • Same Problem for me too..Tried in iOS and Android, both have the same problem.It was printing fine till yesterday. After the Firmware Update, it started printing white lines, even running fingers over the print shows the ups and downs.. Tried RESET, no use.Tried disabling Reveal, no use. 

    cheenuram su

  • No, solution u preferred doesn’t worked. Same white lines appearing in prints. Please provide another solutions asap.

    Jen1103 su

  • @Jen1103
     
    Welcome to the HP Support Community.
     
    Please do try the steps which you haven’t tried from this document: https://support.hp.com/in-en/product/hp-sprocket-photo-printer/12635221/document/c05660842
     
    Let me know if this helps.
     
    If the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!
     
    Thanks!
    Have a great day!

    I am an HP Employee

    Betty0610 su

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