Il pignone non si carica o non si accende

Inserito da Maya10 su

Ho problemi con il pignone hp. L'ho acquistato di recente circa 2 giorni fa e ora ogni volta che provo a caricarlo la spia di ricarica è rossa fissa e quindi la luce si spegne. Ho provato a resettarlo e ad accenderlo e non funziona. Per favore aiuto.

Post più vecchio Post più recente

4 commenti

  • my sprocket 2-in-1 will not turn on and it doesn’t light up when charging. it won’t turn on how many times i try. please help i love this thing !

    rylie morgan su
  • @Maya10
    This looks like a hardware issue.
    Please reach out to the HP Support in your region regarding the service options for your printer.
    Hope this helps!
    Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

    TEJ1602 I am an HP Employee
    TEJ1602 su
  • I did plug it in for it to charge but the red light would only stay on for about 10 minutes and then it goes off and I can’t print anything.

    Maya10 su
  • @Maya10, Welcome to HP Support Community!
    Did you try to plug the sprocket for charging: Does it light then? Can you try to make it print when charging? Could possibly indicate something about the issue.
    Keep me posted.

    TEJ1602 I am an HP Employee
    TEJ1602 su

lascia un commento

Si prega di notare che i commenti devono essere approvati prima di essere pubblicati