La mia stampante fotografica per pignoni non funziona bene perché ogni volta che provo a stampare qualcosa la carta che esce dalla stampante rimane vuota. Ho provato di tutto, ho caricato tutto, non funziona niente! Cosa devo fare?
grazie per l'aiuto
@Mareena_11Roopa-S I am an HP Employee
Welcome to HP Forums,
This is a great place to get support, find answers and tips. Thank you for posting your query. I’ll be more than glad to help you out 🙂
I’m sorry that you have an issue with your Sprocket printer. To fix this issue, try the steps below:
1: Upgrade the Sprocket firmware
2: Clean the Sprocket paper path rollers
For instruction: Click here
If you have already tried all the steps in the suggested document, please contact our phone support regarding warranty and service options.
I’m going to send you a private message with the information required to get this issue sorted. The only reason why we are utilizing the instructions over the private message as these instructions are specific to your printer model.
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Next, to your profile Name, you should see a little blue envelope, please click on it.
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