Sprocket 2000 non si collega al bluetooth

Inserito da R_1075 su

Ho un pignone hp 2000. All'inizio ha funzionato bene per la prima volta, ha stampato e l'ho aggiornato all'ultima azienda, tuttavia l'ho lasciato in carica e sono tornato ad usarlo per poi scoprire che si era disconnesso, quindi ho provato a ricollegarlo. Poiché non si stava ricollegando, ho deciso di eliminare l'app e ripristinare il pignone. Non si connetterà ancora tramite Bluetooth e non apparirà nemmeno come opzione sul mio schermo. L'ho comprato solo oggi e ne sono rimasto deluso. C'è un modo in cui posso risolverlo

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  • @R_1075I suggest you follow the below steps to resolve the issue:After sending a print job to your Sprocket, the print job does not print.Make sure the Sprocket is charged, connected to your mobile device over a Bluetooth connection, and the Sprocket firmware is up-to-date. Step 1: Turn on the Sprocket and check battery statusThe Sprocket might have turned off or the battery might need to be charged. Use the HP sprocket app to check the battery status, and then adjust the Auto Off setting.

    Press and hold the Power button to turn on the Sprocket, and then open the HP sprocket app.
    Tap the Menu icon , and then tap sprocket.
    Tap Manage Printers, make sure your Sprocket is selected, and then tap Printer Settings.
    Under the Status section, locate Battery.

    If the battery charge is 25% or higher, continue with these steps.
    If the battery chage is 24% or lower, charge the battery for 30 minutes, and then continue with these steps.

    Tap Auto Off to change when the Sprocket turns off, if necessary.

    If the issue persists, continue to the next step.
     
    FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE (STEP 2 ONWARD)
    (By the end of this article all the issues should be resolved)
     
    Let me know how that pans out,
    If you feel I was helpful, simply click on Accept as Solution to help the community grow,
    That said, I will have someone follow-up on this to ensure you’ve been helped,
    Just in case you don’t get back to us within 24 – 48hrs, and have a good day, ahead.

    Riddle_Decipher I am an HP Employee
    Riddle_Decipher su

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