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Le immagini del pignone 200 sembrano blu
Inserito da 2830760 su
Ogni immagine che stampo esce con una sfumatura blu e ha un aspetto terribile. Ho fatto l'aggiornamento del firmware e continua a stampare con il blu. Come posso risolvere questo problema?
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@gracek14
If you have tried the steps mentioned in this document - Improving Print Quality, and the issue persists, try resetting the printer:
Make sure the printer is on.
Remove the paper cover.
Locate the Reset button.
With a paperclip or pin, press and hold the Reset button until the Charging Indicator light turns off.
The printer resets and turns off.
Replace the paper cover, and then turn on the printer.
Try printing to check the print quality.
If the issue persists, this could be a hardware issue, please reach out to the HP Support in your region regarding the service options for your printer.
KUMAR0307 I am an HP EmployeeKeep me posted for any other assistance.
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I also have the same issue. I have already tried all the steps linked above and the photos are still printing with a blue hue and washing out the color of the people in the photos.
@2830760
Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/us-en/product/hp-sprocket-200-printer-series/21625473/document/c05660842
Let me know if this helps.
If the information I’ve provided was helpful, give us some reinforcement by clicking the “Accept as solution” button, that’ll help us and others see that we’ve got the answers!
Thanks!
Have a great day!
I am an HP Employee