Diagnostic
There are 0 items in your cart
View all items >Sub-totalbefore tax & fees
$0.00
Problema di connessione della stampante per pignoni al telefono
Inserito da grace-31 su
Il mio pignone non si collegherà affatto al mio telefono, indipendentemente da ciò che ho provato.ho provato tutti i passaggi consigliati da HP e nessuno di loro ha funzionato.
← Post più vecchio Post più recente →
I, too, am having the same problems with my Sprocket. When plugged in to charge, the LED flashes red/green. I’ve performed the factory reset as recommended and when I power off the printer, the red/green LED flashes again. Also, when powered on and plugged in, the device will print only 1/2 of a picture then powers off on its own. Please tell me there is a solution or that HP will stand behind its product and offer a discount on a replacement.
Thank you.
@grace-31, Welcome to HP Support Community!
TEJ1602 I am an HP EmployeeIf you have already performed the steps from the document Sprocket Does Not Connect or Print and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!